Refund policy

Return & Refund Policy

All sales are final. We do not accept returns or exchanges at this time.

We take great care in the quality of every piece we offer. If you receive an item that is damaged or defective, please contact us within 48 hours of delivery at ellachicabtq@outlook.com with your order number and a photo of the issue, and we'll make it right.

Please review your order carefully before completing your purchase. If you have any questions about sizing, fit, or product details, don't hesitate to reach out before you buy — we're happy to help.

Thank you for shopping with Ella Chica. We appreciate your support.