You'll receive an email when your order is ready.
Orders are held for 3 days.
Mon – Thu: 12:00 PM – 5:00 PM
Fri – Sun: 2:00 PM – 8:00 PM
Fitting room available for try-ons.
Bring your order confirmation — orders cannot be released without it.
All items are final sale once taken.
All items are final sale - no returns or exchanges.
Customer Service Hours: Monday-Friday 9:00 AM - 6:00 PM (excluding holidays)
Response Time: We aim to respond to all inquiries within 24 business hours.
Important Notice: Orders will not be processed on major holidays or during our PTO (personal time off). We will resume processing orders on the next business day. Thank you for your patience!
Ella Chica
Online-only business — No physical store location
Email: ellachicabtq@outlook.com
Phone: (956) 676-5178
Important Notice: Orders will not be processed on major holidays or during our PTO (personal time off). We will resume processing orders on the next business day. Thank you for your patience!
Free shipping on all orders. Express shipping (1-2 days) is a flat rate of $12.